March 31st, 2020 by Ethos Technologies
Small and medium sized businesses often times have IT departments that are stretched thin and operating with limited resources. This means updates, network management, and security can fall behind, leaving data at risk.
Managed IT, or Managed Services are a new concept for many businesses. Outsourcing IT makes sense for many reasons.
Managed Service Providers (MSPs) are a shift in mentality pertaining to tech support services. Whereas most of us are used to an email to IT within our company, Managed IT means having an icon on your desktop for live chat, a specific number to dial, or even an email to contact for all your IT needs. It also means having your systems monitored and problems resolved before you even know they exist sometimes. This saves your business from experiencing loss in productivity due to downtime.
A break/fix mentality for IT involves a technician spending time to diagnose and fix your problem, often at an hourly rate. Break/fix IT suport reduces your chances of receiving proper service accountability and lowers the likelihood of receiving efficient solutions.
Managed IT offers a consistent check in on your network and problems are handled on the go for a monthly service fee. These services consist of network security, network administration, virtual help desk, cloud computing, and data backup.
Some other benefits?
- Cost Reduction
- Minimized Downtime
- System Centralization
- Efficiency & Security
- High-Level Support
- Extended Relationship
With the rapidly changing business model of remote offices, Managed IT should be a serious consideration for businesses of all sizes and structures. Thanks to preventative maintenance and proactive problem solving, Managed IT has your back even when you don’t realize it’s happening.
Posted in: Managed IT Services